How Can We Help You?

Please check our FAQ below before submitting a support ticket.


I have forgot my password or username?

AnswerTo retrieve your user name or password please follow these steps:
1. Go to the login help page.
2. Enter the email address you registered with your account and click send.

 You'll receive and email with instructions to reset your password.  For security, the link to reset your password will expire in 4 hours.

 If you do not receive the email, please check your spam and junk folders.


How do I open the downloaded file?

AnswerAll of the files that can be downloaded from our website are compressed using a program called "7-Zip".

7-Zip is an open source file archiving software which has a very high compression ratio. In our opinion it is better than a wide range of standard compression software currently available, that's why we use it.

If you are on a Microsoft system you can simply download and install 7-zip from their website.

MAC users have a disadvantage - you need a compatible program that can unpack ".7z" files.

MAC users can also find a list of compatible software via the link above. Here are a couple of alternatives for MAC users:

Please note: WinZip & WinRAR can open the ".7z" extension and are available for both MAC and Windows systems.


My videos wont play?

AnswerMost issues are solved by clearing your web browser's cache and cookies or logging out and logging back in.

See if restarting your computer solves the problem.Make sure any privacy software, security software, or browser add-ons you may be running are not causing the problem.Try removing browser add-ons.Make sure your operating system has all its important updates.Try using a different web browser like Chrome or Firefox.


Can I get a refund if I am not happy?


Yes, you can get a 100% refund within 30 days of the initial purchase.  You can do this from Clickbank.  If you need any further assistance or have any further queries please don't hesitate contacting us SUPPORT DESY AND NUMBER


How do I claim my free bonus that is advertised?

AnswerThe free bonus is a reward that you once you share this page via your Social Media Platforms. A password will be revealed once the page is shared.